Welcome to Toperfect! Our services and products are provided subject to the following terms and conditions. By using the website, you agree to be bound by these terms and conditions. Please read them carefully. The website is owned and operated by Toperfect.
License and Website Access
We grant you a limited, revocable license to access and make personal use of the website as our customer. However, if don't get our approval, you are not permitted to: reproduce, duplicate, copy, sell or otherwise exploit the website or any product image, product listing, product description, price, page layout, page design, trade dress, trademark, logo or other content ("Website Content") for any commercial purpose;
use any meta tags, search terms, key terms, or the like that contain the website's name or trademarks used on the website;
engage in any activity that interferes with the website or another user's ability to use the website;
Any use of the website or Website Content that is not expressly authorized herein is prohibited and immediately terminates the license granted herein.
You consent to receive communications from us by email. You agree that all agreements, notices, disclosures and other communications that we provide to you by email satisfy any legal requirement that such communications be in writing.
If you use the website, you are responsible for maintaining the confidentiality of your account and password and for restricting access to your computer, and you agree to accept responsibility for all activities that occur under your account or password. We reserve the right to refuse service, terminate accounts, remove or edit content, or cancel orders in our sole discretion.
All Website Content is our property and is protected by international copyright laws. The purchase of any product does not provide the purchaser with any copyright interest or other intellectual property right in the product. All Website Content that is not our property is used with permission. The arrangement and compilation of all Website Content is our exclusive property and is protected by international copyright laws. All software used on the website is our property or the property of our software suppliers and is protected by international copyright laws.
Certain graphics, logos, page headers, button icons, scripts, and service names are trademarks, service marks of our company or our affiliated companies. Our
trademarks and trade dress may not be used for any commercial or other purposes without our prior written consent. All other trademarks and service marks not owned
by Toperfect or our affiliated companies that appear on the website are the property of their respective owners and may or may not be used without their prior written
Suggestions and Ideas
Visitors may submit suggestions, ideas, or questions, to Toperfect. By doing so, you acknowledge that we will be free to use, disclose, reproduce, modify, license, transfer and exploit any suggestions or ideas in any manner.
Limitation of Liability
We do not accept responsibility that the website, its servers, or email sent from the website are free of viruses or other harmful components. We will not be liable for any damages of any kind arising from the use of the website, including, but not limited to direct, indirect, incidental, punitive or consequential damages. Certain laws do not allow limitations as contained in this clause. If these laws apply, some or all of the above limitations may not apply to you and you might have additional rights.
Subject To Change Without Notice; Severability
We take your privacy seriously and will take all measures to protect your personal information. Any personal information received will only be used to fill your order. We will not sell or redistribute your information to anyone.
The personal information that you give us when you place an order is used to process and fulfill your order. We also use your personal information for our own internal purposes, such as providing customer support or providing, maintaining, evaluating and improving our products and services. We partner with one or more credit card processing companies to assist us in processing your payment. However, those companies do not retain, share, store, or use personally identifiable information for any secondary purposes.
We may need to disclose your personal information when required by law or when we have a good-faith belief that such action is necessary to comply with a judicial proceeding, a court order or legal process.
We honor the intellectual property rights of others. Some works online are posted by living painters and designers through Toperfect's project "Sell Your Art". Except in limited instances under authorized agreements, we
do not reproduce the works offered on our site, but rather we purchase or license artworks from third party suppliers that represent to us that they
have sufficient rights to allow us to display and sell the paintings on the website. If you believe that your work has been copied or used on the website in a way that constitutes copyright or trademark
infringement, please notify us by email to and provide related evidence. Upon receipt of any bona fide claim of infringement, or upon becoming aware of any
actual or alleged infringement by any other means, we will remove such actual or alleged infringing image(s) from the website and/or cease sales of the product(s)
pending our investigation.
About custom order of Picture to Paintings. Customers are responsible to the pictures' copyright what they ask Toperfect to turn to painting if they don't own the copyright. It means that, by using Toperfect's service of Picture to Paintings, you state that own the copyrights of these pictures/photos what you send to Toperfect.
1. If you collect originals by living artists, please read the introduction about the particular work.
2. If you order custom made painting, our artists paint after your payment. All of Toperfect’s NEW paintings are handmade, neither old stock nor recovered second-hand goods. Usually it will take 16-25 days to paint, check quality, and assure 100% hand painted artworks to be fully dry. Please inform us if you need it urgently.
If you can’t wait so long, please MUST inform us in 48 hours since payment; then we’ll refund. Once pass the time, we’ll arrange your order and no refund 100% due to labor cost incurred.
Q: What is the guarantee on purchase and return policy?
1. Partial Payments:
Toperfect Group would like to only accept your down payment, 40% of the total to start to paint.
We'll take pictures of the finished painting by camera and send you by email, our painters will keep working hard till you're satisfied. It's the best guarantee for your money safe.
2. Full Payment:
You may request a refund WITHIN 7 DAYS since receive the ready-made products, and you only need cover the returning cost.
Q: How to cancel orders?
A: We'll send you a confirmation email about the shipping date as soon as receive your payment. If you want to cancel your order, please MUST inform us in 48 hours since make payment; then we’ll refund 100%.
Once pass the time, we’ll start production in order to ship as soon as possible, there will be labor cost incurred so that only partial refund will be sent.